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Terms & Conditions

Last updated: December 6, 2025

1. Agreement to Terms

These Terms & Conditions ("Terms") govern your access to and use of the LykStar website at lykstar.com and any services we offer in connection with the WhatsApp Cloud API (collectively, the "Services"). By using our website or engaging our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or Services.

2. Services We Provide

LykStar Digital Solutions ("LykStar," "we," or "us") provides technology-focused services, including but not limited to:

  • Helping clients configure and connect their WhatsApp Business Accounts to the WhatsApp Cloud API
  • Assisting with creation, submission, and management of WhatsApp message templates
  • Setting up basic automation and integrations (for example, notifications from donation platforms, CRMs, or internal tools)
  • Providing ongoing technical support and troubleshooting related to these integrations

The exact scope of Services may be defined in separate agreements, proposals, or statements of work between LykStar and a client.

3. Use of WhatsApp Cloud API and Platform Data

When we provide Services related to the WhatsApp Cloud API, we act as a technical service provider. You, as the client, remain:

  • The owner of your WhatsApp Business Account and numbers
  • Responsible for the content of messages sent via your account
  • Responsible for ensuring that your use of WhatsApp complies with Meta's policies and all applicable laws

By engaging our Services, you agree that:

  • You will not use WhatsApp or the Cloud API for spam, unlawful content, or unsolicited bulk messaging.
  • You will obtain any necessary consent from end users before sending them messages.
  • You will follow Meta's Business and Platform Policies, including WhatsApp's terms and guidelines.

We may decline or discontinue Services if a use case appears to violate Meta's policies or applicable laws.

4. Your Responsibilities

When using our website or engaging our Services, you agree to:

  • Provide accurate and up-to-date information, including contact and business details
  • Use our website and Services only for lawful purposes and in accordance with these Terms
  • Not attempt to gain unauthorised access to our systems or to misuse any credentials or tokens we help you configure
  • Inform us promptly if you suspect any unauthorised use of your WhatsApp Business Account or related access tokens

5. Third-Party Services

Our Services may involve or rely on third-party platforms or tools, such as:

  • Meta products, including WhatsApp and the WhatsApp Cloud API
  • Hosting providers and infrastructure services
  • Analytics tools or logging platforms

These third parties have their own terms and privacy policies, which you may be required to accept. LykStar is not responsible for any downtime, data loss, or policy changes imposed by these third parties.

6. Intellectual Property

Unless otherwise stated, all content on this website—including text, graphics, logos, designs, and code—is the property of LykStar or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any part of this website or our materials without our prior written permission, except where allowed by law.

7. Fees, Billing & Quotes

Any pricing, quotations, or commercial terms related to our Services will typically be outlined in separate written communication (such as emails, proposals, or contracts) between you and LykStar.

Unless explicitly mentioned on this website, nothing here should be taken as a binding offer or guarantee of pricing. We reserve the right to change our fees or the structure of our Services at any time, subject to any existing agreements we have with you.

8. Limitation of Liability

To the fullest extent permitted by law, LykStar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from:

  • Your use or inability to use our website or Services
  • Any issues related to third-party platforms, including Meta or WhatsApp
  • Any unauthorised access to or use of your accounts, tokens, or data, where we have implemented reasonable safeguards

In any case, LykStar's total liability for any claim related to the Services will be limited to the amount you have paid us for the specific Service giving rise to the claim, if any.

9. Changes to These Terms

We may update or modify these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Changes will be effective when posted on this page.

Your continued use of our website or Services after any changes are posted constitutes your acceptance of the revised Terms.

10. Contact Information

If you have any questions about these Terms & Conditions or our Services, please contact us at:

Email: info@lykstar.com